Operator of this Website:

West&East Sussex Sauna Ltd
Weavers Mead, Haywards Heath, RH16 4FR
Commercial Register Number: :16200148
ContactPhone: +447464426010
Email:[email protected]

Content of the Online Offer

West&East Sussex Sauna Ltd assumes no liability for the timeliness, accuracy, and completeness of the information provided. West&East Sussex Sauna Ltd reserves the right to change, update, supplement, delete, or temporarily or permanently discontinue the publication of any information on this website at any time and without prior notice. Liability claims against the operator, relating to material or non-material damages caused by the use or non-use of the provided information, or by the use of incorrect or incomplete information, are excluded unless there is proven intentional or grossly negligent fault on the part of the operator. All offers are non-binding and subject to change without notice.

Copyright and Trademark Law

West&East Sussex Sauna Ltd endeavors to respect the copyrights of the graphics, texts, sound files, and video sequences used in all publications, to use content created by West&East Sussex Sauna Ltd, or to rely on license-free data. All trademarks and brands mentioned on the website, including those protected by third parties, are subject to the provisions of the applicable trademark law and the ownership rights of their respective registered owners. The copyright for published materials created by West&East Sussex Sauna Ltd remains solely with West&East Sussex Sauna Ltd. Reproduction or use of such content in other electronic or printed publications is not permitted without the express permission of West&East Sussex Sauna Ltd.

Legal Validity of this Disclaimer

This disclaimer is to be considered as part of the website from which you were referred to this page. Should parts or individual formulations of this text no longer or not fully comply with the applicable legal situation, the remaining parts of the document remain unaffected in their content and validity.

Online Dispute Resolution

The European Commission provides a platform for Online Dispute Resolution (ODR): https://ec.europa.eu/consumers/odr. Our email address is listed above in the imprint. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

Health Guidance & Advisory

We are committed to ensuring your health and safety during your relax experience. Please take a moment to review the following important information and recommendations.

Health Advisory

Consult Your Healthcare Provider: We strongly recommend that individuals with existing medical conditions, such as heart disease, high or low blood pressure, respiratory issues, diabetes, epilepsy, or skin sensitivities consult their healthcare provider before using the sauna. Pregnant or breastfeeding individuals should also seek medical advice.

Medication Awareness: If you are currently taking any medications, particularly those that may affect your cardiovascular system or heat sensitivity, please discuss sauna use with your healthcare provider.

Avoid Alcohol and Substances: To ensure your safety, it is advised to avoid consuming alcohol or recreational substances before using the sauna. These can impair your judgment and increase the risk of dehydration or other health issues.

Safety Precautions

Stay Hydrated: It is crucial to drink plenty of water before, during, and after your sauna session to prevent dehydration. The heat will cause increased sweating, which can lead to fluid loss.

Listen to Your Body: Pay close attention to how you feel during your sauna experience. If you begin to feel dizzy, lightheaded, or uncomfortable, exit the sauna and cool down gradually.

Limit Session Duration: For those new to sauna use, it is advisable to start with shorter sessions of 5-10 minutes and gradually increase your time as your body becomes accustomed to the heat.

Respect Sauna Etiquette: Shower before entering the sauna to maintain cleanliness, and bring a towel to sit on. This helps ensure a pleasant experience for all users.

Risk Acknowledgment

Using the sauna involves inherent risks due to the presence of hot surfaces and wood-burning stoves. By using the sauna, you acknowledge these risks and accept responsibility for your health and safety during your visit.

Conclusion

We hope you enjoy your time in our wood sauna and that this guidance enhances your experience. Your health and comfort are our top priorities. If you have any questions or concerns, please feel free to reach out to our staff for assistance.

Thank you for choosing W&E Sussex Sauna for relax experience!

User Terms and Conditions

These User Terms and Conditions govern your use of the sauna facilities provided by West & East Sussex Sauna Ltd ("Company"). By using these facilities, you agree to comply with the following terms and conditions.

1. Facility Use

1.1 Compliance with Terms: By using the sauna facilities, you agree to comply with the rules and regulations set forth by Company.

1.2 Purpose of Facilities: The sauna is provided for recreational and therapeutic purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

1.3 Responsible Use: You agree to use the sauna responsibly, following the guidelines provided by COMPANY. This includes adhering to recommended time limits, safety procedures, and any age or health restrictions specified by the facility.

1.4 Adherence to Guidelines: Failure to adhere to the guidelines and instructions provided may result in the suspension or termination of your access to the sauna facilities.

1.5 Personal Responsibility: You acknowledge that the use of the sauna involves inherent risks, and you are solely responsible for your well-being during and after using these facilities. You will not hold COMPANY, its owners, employees, agents, or representatives liable for any injury, illness, or other consequences arising from your use of the sauna.

1.6 Reporting Issues: You agree to report any malfunctions, defects, or concerns regarding the sauna facilities promptly to COMPANY staff.

1.7 Modification of Terms: COMPANY reserves the right to modify these terms and conditions at any time. It is your responsibility to stay informed of any changes.

1.8 Acknowledgment of Terms: By using the sauna facilities, you confirm that you have read, understood, and agree to abide by these terms and conditions.

2. Payment Terms

As a new business, we have carefully considered our refund process and appreciate your support in adhering to these policies.

Community Bookings: A minimum of 72 hours’ notice is required for a full refund. Credits can be given if you provide at least 48 hours’ notice. We regret that we cannot offer any refunds, credits, or rescheduling with less than 48 hours’ notice.

Private Bookings: We require 7 full days’ notice for a full refund and 5 days’ notice for credits. Unfortunately, we cannot provide refunds or credits if less than 5 days’ notice is given.

Events: All event tickets are non-refundable, though you may transfer or donate your ticket to someone else.

Privacy Policy

1. Introduction

Welcome to the privacy policy of COMPANY. This policy outlines how we collect, use, disclose, and protect your personal information when you use our sauna services and website.

2. Information We Collect

a. Personal Information: When you book our sauna services, we may collect personal information such as your name, contact information, and payment details.

b. Usage Information: We may collect information about how you use our website and services, including log data, device information, and location information.

c. Cookies: We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

a. Service Delivery: We use your personal information to provide and fulfill the sauna services you have booked.

b. Communications: We may use your contact information to communicate with you about your booking, updates, and promotional offers.

c. Improvement of Services: Your usage information helps us understand how our website and services are used, allowing us to improve and tailor our offerings.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website or conducting our business, provided those parties agree to keep this information confidential.

5. Data Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

a. Access and Correction: You have the right to access and correct your personal information. You can do this by contacting us at [email protected].

b. Opt-Out: You may choose to opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails we send.

7. Changes to This Privacy Policy

We reserve the right to update or change our privacy policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after any modifications indicates your acceptance of the changes.

8. Contact Information

If you have any questions or concerns about our privacy policy, please contact us at [email protected].